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Terms and Conditions

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Welcome to RedDirt Trailers. These Terms and Conditions ("Terms") govern your access to and use of our website (www.reddirtgroup.com.au), products, and services. By using our website or purchasing our products, you agree to comply with these Terms. If you disagree with any part of these Terms, please refrain from using our services.

1. Definitions

In these Terms:

  • "We," "us," "our," and "RedDirt Trailers" refer to RedDirt Group, operating from Balcatta, WA, Australia.

  • "You" or "your" refers to the customer or user of our website and services.

2. Orders and Payments

  • Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to cancel or decline any order at our discretion.

  • Pricing: Prices listed on our website are in Australian dollars and may change without prior notice. Prices do not include taxes, shipping, or handling unless specified.

  • Payment: Payment must be made in full at the time of purchase. We accept various payment methods as detailed on our website. By providing payment information, you confirm that you are authorized to use the chosen method.

3. Shipping and Delivery

  • Shipping Policy: We ship across Australia. Estimated delivery times are provided at checkout, but please allow for variations due to factors beyond our control.

  • Shipping Fees: Shipping fees are calculated based on the product and delivery location.

  • Ownership: Ownership and risk of loss transfer to you upon our delivery to the carrier.

4. Returns and Refunds

  • Return Policy: Returns are only accepted for defective or damaged items as outlined in our Shipping and Returns Policy. Licensed trailers and certain other items are non-returnable.

  • Refunds: Approved refunds are processed within 14 business days and returned to your original payment method.

  • Cancellations: Orders may be canceled before they are shipped. Once shipped, returns must follow the returns process.

5. Product Information and Warranty

  • Product Descriptions: We strive to accurately describe our products on the website. However, we do not guarantee that all details are entirely accurate, complete, or free of errors.

  • Warranty: Our products come with a standard warranty covering manufacturing defects. Warranty terms and coverage details are specified in the product manual or on our website.

6. Limitation of Liability

To the fullest extent permitted by law, RedDirt Trailers shall not be liable for any damages, including, but not limited to, indirect, incidental, or consequential damages arising from your use of our products or website.

7. Intellectual Property

All content, including text, images, logos, and trademarks on our website, is the intellectual property of RedDirt Trailers. Unauthorized use of our intellectual property is strictly prohibited.

8. Privacy

Your personal information is collected, used, and stored as described in our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in the Privacy Policy.

9. Governing Law

These Terms and any disputes arising from them shall be governed by the laws of Western Australia. You agree to submit to the exclusive jurisdiction of the courts of Western Australia.

10. Amendments

RedDirt Trailers reserves the right to update or modify these Terms at any time. Changes will be effective upon posting to our website, with the "Last Updated" date revised accordingly.

11. Contact Us

If you have questions regarding these Terms, please contact us at:

RedDirt Trailers
Balcatta, WA, Australia
Email: enquiries@reddirtgroup.com.au

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